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With software-as-a-service (SaaS) customer relationship management (CRM) accounting for more than 20% of enterprise CRM spending in 2007, it's no wonder organizations are clamoring to get the most out of their SaaS CRM investments like Salesforce.com. Whether you have invested in SaaS, also known as on-demand, for sales, marketing or customer service and support, providing direct access is key to adoption. With PingFederate’s Salesforce.com single sign-on (SSO) solution, organizations can easily provide users of Salesforce.com, and other SaaS CRM applications, with secure Internet single sign-on.
With PingFederate you can use secure Internet single sign-on with any SAML or WS-Federation enabled SaaS CRM provider including:
Secure Internet SSO utilizes standards to provide users safe access to applications across the Internet without the need to re-login. It allows organizations to share credentials and attributes for authentication and authorization, reducing the need to maintain user profiles in multiple systems. Secure Internet SSO also reduces security gaps by using a trusted connection between the enterprise, also known as the identity provider (IdP), and the service provider.
With secure Internet SSO, once a user has logged into the organization's network, they can directly access applications at outsourced services, trading partners and affiliates over the Internet. Hidden from the user, their organization validates the user and assembles an authentication token. The external service provider receives the token and allows the user to access their resources and pertinent information over the Internet without different usernames and passwords.
PingFederate is the world's first rapidly deployable software that enables secure Internet single sign-on by providing an organization's users safe access to Internet applications without the need to re-login. Identity federation deployments that used to take six months or more now take weeks with PingFederate's easy-to-use comprehensive software. Through standards-based identity federation, PingFederate reduces repeated user provisioning and time-consuming proprietary SSO implementations. Over a dozen PingFederate integration kits easily enable first-mile integration, leveraging existing identity management infrastructure, and last-mile integration, providing scalable target application connections. PingFederate provides additional modules for advanced authentication and Web services.
